77juya Terms and Conditions

1 Introduction and General Overview

77juya (hereinafter "Platform", "we", or "77juya") is an online gaming and sports betting platform operated for the Bangladesh market. These terms and conditions form a legally binding agreement between you and 77juya.

By accessing our services through the 77juya website, mobile app or any other channel, you expressly agree to these terms and conditions. If you do not agree with any part of these terms, you are requested to stop using the platform immediately.

77juya reserves the right to change, amend or update these terms and conditions at any time. Continued use of the platform after any changes means you have accepted the revised terms. We therefore recommend that you visit this page regularly.

2 Account Eligibility

The following conditions must be met in order to open an account on 77juya and use the platform's services:

• You must be at least 21 (twenty-one) years of age. Creating an account for anyone under 21 is strictly prohibited.
• You must register using your real identity — opening an account with false or fabricated information is prohibited.
• Each user may operate only one account. Creating multiple accounts or using multiple identities to claim bonus benefits is strictly prohibited.
• Your account is for personal use only — placing bets on behalf of third parties or lending your account to others is prohibited.
• All information provided at the time of account registration must be truthful, accurate and complete.

3 Account Security and Password

You are solely responsible for the security of your 77juya account. You are required to comply with the following:

3.1 Password Protection

• Keep your password strong and unique — do not use a password already in use on any other site.
• Never share your login credentials (username, password) with any third party.
• If you lose your password or suspect unauthorised access to your account, notify our support team immediately.

3.2 Responsibility for Account Activity

You are responsible for all activity carried out on your account. 77juya will not be liable for any loss arising from unauthorised use of your account by another person, unless it is proven that the loss was directly caused by our negligence.

4 Deposits, Withdrawals and Financial Transactions

4.1 Deposits

The following payment methods are accepted for depositing funds on 77juya: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳200 — this applies to all payment methods.

• Funds deposited must be sent from a payment account registered in the user's own name.
• Deposits from third-party accounts are not accepted and this is part of our anti-money laundering policy.
• Bonus terms applicable to a deposit are published separately.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Approved withdrawal requests are generally processed within 15 minutes to 2 hours.

• Account verification (KYC) may be required before a withdrawal can be made.
• Winnings derived from bonuses must meet the specified wagering requirements before withdrawal.
• In cases of suspicious activity, 77juya reserves the right to place a withdrawal on hold and conduct an investigation.
• Withdrawal funds will only be sent back to the payment method used at the time of deposit.

5 Bonuses and Promotional Offers

77juya offers various types of bonuses and promotional offers from time to time. Accepting these bonuses means the relevant bonus-specific terms and conditions apply.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will add ৳2,000 in bonus funds, giving a total balance of ৳3,000. The wagering requirement on the bonus is 25x.

5.2 General Bonus Rules

• Bonus benefits may only be used for genuine gameplay — attempting to artificially fulfil wagering requirements is prohibited.
• A bonus offer cannot be claimed more than once by the same person, the same household or the same device.
• Winnings earned from a bonus must meet the specified wagering requirements before withdrawal.
• 77juya reserves the right to change, suspend or cancel any bonus offer at any time.
• In cases of bonus abuse or fraudulent activity, the bonus may be cancelled and the account suspended.

6 Prohibited Activities and Conduct

The following activities are strictly prohibited while using the 77juya platform:

• Exploiting any technical error or vulnerability on the platform.
• Operating multiple accounts for the purpose of abusing bonuses or promotions.
• Placing bets or playing using automated software, bots, scripts or artificial intelligence.
• Attempting to gain unauthorised access to another user's account.
• Using the platform for money laundering or concealing the source of illegal funds.
• Using the platform with the intent to harm 77juya or other users.
• Participating in match fixing or any form of corrupt sporting activity.

7 Copyright and Intellectual Property

All content published on the 77juya platform — logos, designs, graphics, text, software, databases and other elements — is the intellectual property of 77juya or its respective licensors.

• Reproducing, distributing or commercially using any content from the platform without prior permission from 77juya is prohibited.
• Unauthorised use of the 77juya brand name, trademarks or logos is prohibited.
• Attempting to reverse engineer the platform's software or code is prohibited.

8 Privacy and Personal Data

77juya places the highest importance on the privacy of users' personal data. For full details on how we collect, store and use data, please see our Privacy Policy page.

By registering an account, you agree that:

• Your data may be processed to the extent necessary to provide the service.
• Your data may be used for identity verification and fraud prevention.
• Your data may be disclosed to relevant authorities to fulfil legal obligations.

Your personal data will not be sold to third parties for marketing or advertising purposes.

9 Responsible Gaming

77juya is committed to responsible gaming. We believe gaming is a form of entertainment — not a solution to financial problems.

• This platform is for users aged 21 and above only. Creating an account for anyone under age is strictly prohibited.
• Users who wish to set deposit limits, betting limits or take a temporary break may contact us to arrange this.
• If you notice signs of gambling addiction, please contact us immediately via 24/7 live chat.
• For self-exclusion options, please visit our Responsible Gaming page.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 77juya will not be liable for the following:

• Loss caused by internet disconnection or technical issues on the part of third parties.
• Account credential exposure resulting from the user's own negligence.
• Indirect, incidental or consequential losses.
• The outcome of any business decision made in reliance on information published on the platform.
• Service disruption due to causes beyond our control (force majeure).

11 Account Closure and Termination

11.1 Closure at User Request

Any user may request to close their account at any time. Any remaining balance must be withdrawn before the account is closed. Bonus balances will be forfeited if the applicable wagering requirements have not been met.

11.2 Closure by 77juya

77juya reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Involvement in fraudulent or deceptive activity.
• Failure to pass age or identity verification.
• Extended period of account inactivity.

12 Dispute Resolution and Contact

If any dispute or complaint arises between 77juya and a user, please contact our support team in the first instance. We are committed to resolving all disputes on the basis of fairness and transparency.

12.1 Complaint Submission Process

• Step 1: Contact the support team directly via 24/7 live chat.
• Step 2: Send a detailed description of the issue by email to: [email protected]
• Step 3: 77juya's dispute resolution team will review your complaint and inform you of the decision.

For disputes relating to game outcomes, 77juya's server logs will be considered as the final evidence.

13 Miscellaneous Provisions

13.1 Severability

If any clause of these terms and conditions is found to be invalid or unenforceable, the remaining clauses will continue in full force and effect.

13.2 Entire Agreement

These terms and conditions, the privacy policy and the relevant bonus terms together constitute the entire agreement between you and 77juya and supersede all prior oral or written agreements.

13.3 Non-Waiver of Rights

If 77juya does not take action in respect of a particular breach, this does not mean that the right has been waived. That right may be exercised at any time in the future.

13.4 Language

These terms and conditions are written in Bengali. In the event of any discrepancy between a translation and the Bengali version, the Bengali version will prevail.

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